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I bought a 12' x 24' x 9' hipped roof Shelter Logic in the fall of 2013 from a dealer on eBay. Before purchasing I called and asked plenty of questions about the material to ascertain whether it would hold up in the harsh cold and wind conditions here in northern...
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3.1
I liked
  • Customer service staff
I didn't like
  • Quality of roofing material
#990855
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This is what I tried to send to them, but their contact section is as crapy as their shelter; This is not a question but rather a comment on your product. This is our third shelter logic and every year, it’s always the same results, returning home from the holidays. It...
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I didn't like
  • Cheap metal post
  • Very poor material selection
#987326
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Bought a 30 x 40 canopy found numerous omissions in the assembly instructions and wasted literally hours on hold and on the phone as well as e-mailing trying to get the information I needed . Finally got the basic structure up and found that the kit was one base foot...
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#954231
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We ordered the 8 foot covered wood rack from Amazon. We received are missing 2 - 800757 spreader bars and 2 800756 base poles. We don't want to return the rack just get the missing parts. We like the wood rack very much but need the parts to the rack. Is there anyway...
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4.4
#949058
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My wife purchased this Shelter Logic product as her dream of her own greenhouse. It turned out to be a nightmare as it did not last even one season. She paid nearly a thousand for it and what with my labor assembling it we must have over $1500 in it. The money and my...
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1.0
#833370
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Installed Shelter Logic Garage middle of Nov. as per instructions. The first snowfall at the end of Dec. ( 6 inches ) caused the entire shelter to collapse. Contacted customer service at Shelter Logic several times to be reimbursed for defective product and they did...
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1.0
Bancroft, Ontario
I didn't like
  • I did not like
#800753
Reply to reviews
I PURCHASED THIS TENT GARAGE THAT TOOK ME ABOUT 12 HOURS TO ASSEMBLE AND PAID $380 INCLUDING TAX TO SAVE MONEY ON STORAGE . I PUT DOWN PALLETS AND CARPET TO REDUCE ANY CONDENSATION AS I HAVE HAD EXPERIENCE WITH TENT GARAGES BEFORE. AFTER FIRST SERIOUS RAINSTORM ALL...
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#794919
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We set the shelter up exactly as told and even double anchored. 2 weeks later a storm blew in and all the straps broke, the metal buckled and it blew over. 100% damaged. We contacted shelter logic but never got a response. So I took to twitter to get their attention....
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1.0
I didn't like
  • Customer service
#748254
Reply to reviews
I purchased a 18'x31' garage from Shelter Logic and installed at my place n Central Texas. Wind limits were within the manufacturer's guidelines. Within 2 months, the groments began to tear out of the top. Ended up trashing the whole top. Still have the side panels...
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#316829
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Pep Boys sells Shelter Logic garages for almost $300 out the door. Thought this was a good deal until it took my husband (a contractor with 20+ years experience) 6 hours to put together with the help of my brother. Then, after just 2 months, the whole thing caved in...
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Anonymous
Anonymous

almost 2 years old and the cover is dissolving. The *** on cus. service said I should have UV proofed it?? They want from me as much for the cover as the thing was worth. They...

Anonymous
Fudo

We bought the 10x20 shelter logic back in 2007, and so far we made it through five New England winters!! Common sense is to get the snow of the roof, otherwise it will cave in...

#306091
Reply to reviews

Short Review on February 05, 2017

Shelterlogic
#1003265
2.0
Details
Installation diagrams incomplete and misleading. Says 1 1/2 hour to install...Actually took 6 hours because of the bad instructions.
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Shelterlogic - Simple Review #1480113125
1/1

Shelter Logic Garage 12X26 Review

Shelterlogic
#961376
Small wind storm came up whole top lifted off the bottom set of poles. Bent one corner and it busted 5 of the bases tore some of the grommets and the corner of canopy! .shelter only lasted 2weeks I called shelter logic it's taking them a week and a half to send me some new base plates. And probably won't get a new canopy.Save your money!
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Shelterlogic Shed Review

Shelterlogic
#955321
1.0
Details
Instruction are useless!!! Material is garbage !!!! Missing parts !!!!
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Shelterlogic Greenhouse Review

Shelterlogic
#896536
1.0
Details
Horrible, greenhouse! Very poorly made. I had to go through multiple roles of duct tape sealing off the gaps. Wasnt long enough to anchor down to the ground. I ve bought cheaper greenhouses that has lasted yrs without tears. Sheltor logic is redicoulus
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Carport Garage Review

Shelterlogic
#741714
3.3
Details
Took my father hours to setup when it said a couple he had two people and still screwed it up and followed each instruction carefully don't waste your time I want my money back
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