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ShelterLogic - Shelter Logic came through for me!
ShelterLogic - Shelter Logic came through for me!
I bought a 5x7 metal garden shed from Canadian Tire last year. After one winter, the roof collapsed from snow load which wasn't all that much. I complained to Canadian Tire and they put me through to Shelter Logic. At first they said I was not covered because I did not...
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4.4
I liked
  • That they came through for me with new shed
I didn't like
  • I had to threaten to sue them to get the new shed
#1255191
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ShelterLogic - Didn’t last more than one season

After installing my 10/20/8 garage in the summer last year the main cover has to be replaced this summer.
#1253279
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ShelterLogic - Ripoff!

Bought 2 12x20 garages 7 yees ago. Replaced both covers at same cost as building. Wtf! 2 years later i noticed the white logo was melting. Bith tarps tore this side of 3 years, shelterlogic said no warranty after 12 months. These gyys are thieves. Im thinking about starting a class action lawsuit,.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1249196
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ShelterLogic - Ripped off

Wrong hardware. Only half the directions. Pipes marked with wrong numbers. Had to buy $100 of material plus to complete project. Two hour job took over two days.
1.7
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1234394
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ShelterLogic - Ripped off

Directions are very bad and wrong. Parts are missing and their phone kept disconneting me . Had to go to homedepot and make things work. Days instead of hours to put together. Advoid at all cost. SHELTER LOGIC SUCKS
#1232351
Bought a 12x20 greenhouse. Complaints; Lasted 18 mo then started to fall apart at the screen seams. Ordered a replacement panel ( they did not want to sell the part only the entire covering as a package.) Got the part and installed it. Opened the screen flap only to...
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Anonymous
John Nichols

My canopy has ripped in 5 locations were the support structure contacts the canopy. I have read the coments here and I feel reluctant to file a claim because they require so m...

#1224596
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ShelterLogic - This is an expensive price of junk

We purchased the shelter logic home series thinking that it would shelter he already quit meant tractors and such five years ago I have replaced the canopy twice it has split again I would not recommend this product to anybody
#1218764
ShelterLogic - Low quality product
ShelterLogic - Low quality product
ShelterLogic - Low quality product
ShelterLogic - Low quality product
I purchased the 10 x 20 ft auto shelter last summer. The first winter after the shelter was installed, the shelter collapsed under approximately 20 cm of snow. The metal frame broke and the canopy got ripped. Of course, no warranty for this problem. Waste of money. The...
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1.0
#1215143
Purchased a Shelter Logic 20X8 Shed at Canadian Tire and these folks have both been TERRIBLE to deal with. 1 Star is too much. I purchased a Shelter Logic Shed in October 2017 and followed the assembly instructions. Within three weeks a windstorm took it from it's...
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1.0
I didn't like
  • Failed product
  • Customer service
  • Low quality product
#1176347
20 X 12 Garden shelter . Material represented as "ripstop" - it is NOT. It is polyethylene and good for maybe a little over a year. Being in the needle trades for over 50 years I am very familiar with ripstop materials. Sent them a review and, surprise, surprise, it...
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1.0
I didn't like
  • Durability of matgerials
#1144394