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ShelterLogic - Ice inside my storage cover

ice build up inside of my white shelter logic cover.causing everything inside to get water damage to my panelling and baseboards I had inside.ice chips everywhere.not made for a winter climate so why do you sell them in Manitoba.a big waste of 500 dollars.very disappointed in the product.i had a tan cover first and had no problems with that one.brutal.
Company wrote 0 private or public responses to the review from 12 hours ago.
#1423711
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ShelterLogic - Customer service

After being in contact with the company a second time they were very good at fixing the problem issue resolved
Company wrote 0 public responses to the review from 1 day ago.
#1422695
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ShelterLogic - Worst product ever

Purchased my second shelter cover August of 2017 November 2018 split down the middle contacted customer service and said to bad 1 year means 1 year tough luck but I could buy a new one for over 800.00 never again
Company wrote 0 private or public responses to the review from Dec 10.
1.2
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Advertised vs Delivered
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#1420144
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Submit damage claim after my shelter starting ripping after 6 months. Submitted claim form with photos. No response or rdpacement item. Called two times , keft message for return call and of course ni return call and no replacement item. DO NOT BUY THIS PRODUCT. THEY...
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Company wrote 0 private or public responses to the review from Dec 10.
#1419710
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ShelterLogic - Order Early

I ordered this on October 12 and it took 5 1/2 weeks to get delivered. Confirmation said it would be 3 weeks. Calls to customer service kept giving me excuses but no answers. So if you need this in a timely manner, such as what I did, you won't get it. Came too late for me to change and use this year because of freezing temperatures by the time it got here.
Company wrote 0 public responses to the review from Dec 07.
#1417480
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Mine started out from day one first and had pin holes all in it the guy that installed it said that’s normal. He said don’t worry about that. When the glutes seams on the end came apart I had to glue them back with clamps . And then the zippers failed total junk . I...
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Company wrote 0 private or public responses to the review from Nov 14.
IdealBostonTerrier
IdealBostonTerrier

Shelter logic never contacted me. And I even wrote to them on there site. Terrible service. Very disappointed to say the least.

1.6
#1400413
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ShelterLogic - Holes are out of line on frame

12x24x10 garage in a box: When assembling each rib none seem to lay flat on flat sure. When you stand the rib up and look side to side the legs turn left about one foot. After I forced all parts together there is a lot of pressure on all bolts. The ribs need to be straight not twisted...
Company wrote 0 private or public responses to the review from Nov 12.
#1399143
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ShelterLogic - Shelter Logic Defective Zipper

ShelterLogic - Shelter Logic Defective Zipper
ShelterLogic - Shelter Logic Defective Zipper
ShelterLogic - Shelter Logic Defective Zipper
I sent 3 Emails to Anthony attention as he gave me his email address with photos and never heard back from him again after one month because the zipper was broken from the moment we opened up the carton
Company wrote 0 private or public responses to the review from Nov 07.
1.0
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Customer service
#1395568
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ShelterLogic - Zipper failure

ShelterLogic - Zipper failure
Everytime I get wind the zippers on my shelter logic 20x12x8 come apart, split up the middle and are a super pain to try and fix, when this happens the door ends up wide open and my things are not protected, paid a lot of money and I am super disappointed, not sure what to do
Company wrote 0 private or public responses to the review from Nov 04.
1.2
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
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Website
#1393767
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Contact ShelterLogic

Mailing Address:
Shelterlogic Corp.
150 Callender Road
Watertown, Connecticut 06795
United States
Phone:
(800) 560-8383
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Bought a shelterlogic shed, 8x10 , started assembling to find pieces missing - called the number to order them , the employee ensured that they review each box before it goes out to sale. Meaning , if thats the case they pay employees that purposely pass boxes with...
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Company wrote 0 public responses to the review from Oct 31.
1.0
#1391939
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